Pre-Grant Publication Number: 20070162860
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Prior Art Detail
Summary / Description
| Summary / Description | "Timbuktu(R) Pro Remote Control Software" is being used by helpdesk teams to view user stations for the purpose of troubleshooting and correcting issues with the end user computer. In order to provide this functionality, Timbuktu performs the remote workstation display on the "console" and allows "observe" and "control" functions. |
Basic Information
| Type of Prior Art | Online Publication |
| URL | http://www.netopia.com/software... |
| Author/Creator | Netopia |
| Title | Timbuktu(R) Pro Remote Control Software |
| Publication Date | January 1, 2006 |
| Publisher | Netopia |
| Directions to Document Location | http://www.netopia.com/software/products/tb2/timbuktu_DS.pdf |
| Additional Information | Currently version 8.6 of the product, and the web site says this product has been in existence for "nearly two decades." |
Notes / To Do
| Notes | |
Excerpt
Excerpt "With Timbuktu Pro remote control software you can:
* control distant computers as if you were sitting right in front of them
* find, connect to, and control a remote PC or Mac desktop using a Skype "tunnel" without an active call
* invite other users to view all, or even just part, of your screen
* send large files or folders directly, without the limits imposed by e-mail
* make secure, encrypted connections through SSH
* Macintosh and Windows versions of Timbuktu Pro communicate interchangeably with one another
* connect over the Internet, on your local network, or modem to modem |
Relevance
Claims
1
A remote viewing system, comprising:
a plurality of local workstations, each providing screen update data; and
a remote console operable to receive the screen update data from the plurality of local workstations and display the screen update data for at least two of the local workstations on a display.
Relevance
This basic claim is completely covered, IMO, by products such as Timbuktu (see the data sheet uploaded as prior art).
This basic claim is completely covered, IMO, by products such as Timbuktu (see the data sheet uploaded as prior art).
Claim Chart
All
2
The remote viewing system of Claim 1, wherein the remote console is operable to display a plurality of frames on the display, each frame displaying the screen update data for one of the local workstations.
Relevance
Relevant.
Relevant.
Claim Chart
All
3
The remote viewing system of Claim 2, wherein the remote console is operable to control the operation of the local workstation associated with at least one of the frames.
Relevance
Control capabilities (not just observation) are included in Timbuktu.
Control capabilities (not just observation) are included in Timbuktu.
Claim Chart
All
5
The remote viewing system of Claim 4, wherein the selected frame overlaps at least one of the remaining frames.
Relevance
Frame overlapping is a basic feature of Windows and other operating systems, and should not even be a claim.
Frame overlapping is a basic feature of Windows and other operating systems, and should not even be a claim.
Claim Chart
All
6
The remote viewing system of Claim 4, wherein the remote console comprises first and second display devices, the selected frame is displayed on the first display device, and the remaining frames are displayed on the second display device.
Relevance
The ability to span multiple displays is a basic feature of Windows and other operating systems, and should not even be a claim.
The ability to span multiple displays is a basic feature of Windows and other operating systems, and should not even be a claim.
Claim Chart
All
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